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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katherine Bellocchio

June 13, 2025

5  out of  5
rating by Katherine Bellocchio
"We have had great experiences with MJ. She is always kind, patient, and extremely knowledgeable. She always answers our questions and answers them correctly. State Farm is lucky to have her. I know I am lucky to have her as my contact at Jan Phillips State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Debbie Parten

June 12, 2025

5  out of  5
rating by Debbie Parten
"We have had 3 recent claims for hail damage through State Farm. All 3 claims are processing and being handled very efficiently. Communications with the claims adjusters and agents have been top notch. Our agent, Jan, has answered all questions regarding the claims. Our house and vehicles have been insured with State Farm for many years. Highly recommend!"
We responded:
"Thank you for the great review! We appreciate your feedback and are happy we've been able to assist you. Your satisfaction is our top priority! We also appreciate your loyalty and doing business with our office!"
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Shelly Mason

June 6, 2025

5  out of  5
rating by Shelly Mason
"MJ is incredibly helpful! She helped my bad day get 100% better! She went out of her way to change my rental car situation where there was not a vehicle to a different location within a matter of minutes!"
We responded:
"Thank you for reviewing our State Farm office! We’re so glad to know you had a positive experience with us! We look forward to continuing to assist with your insurance needs."
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robin chapman

June 5, 2025

5  out of  5
rating by robin chapman
"Bernice was extremely helpful in getting my grandson added to our car polices. She was very courteous, friendly. She explained in great deal about how to sign my grandson up for steer clear to help with cost & then today explained in great detail how to sign him up on State Farm app to track his driving to lower his premiums. I would definitely recommend her to anyone!"
We responded:
"Thank you for your 5-star review! We are more than happy to assist our customers and very glad to hear your grandson had a good experience. We appreciate you as well, Robin, and thank you for your loyalty to our office."
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Sonia Pickle

May 28, 2025

5  out of  5
rating by Sonia Pickle
"Rigo Gonzales did a fantastic quote for me, signed me up with great coverage. Thanks Rigo and State Farm."
We responded:
"Thank you for your feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Ty

May 23, 2025

5  out of  5
rating by Ty
"MJ Mondragon was very welcoming and informative from the start. She took the time to explain the different coverages (something my prior agent/company did not) and worked with me to make sure I had the same and back when better coverage set up. All in all she was one of 2 positive insurance agent interactions I've had over the course of my driving experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Costes

May 21, 2025

4  out of  5
rating by Lisa Costes
"Had a great experience talking to Rigo. Took time to go through my policy to find me the best rate possible."
We responded:
"Thank you for your review! We appreciate your feedback and we’re here to help!"
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Randy Downum

May 17, 2025

5  out of  5
rating by Randy Downum
"Great State Farm branch. Jan T. worked hard to get me the best rates possible for my home insurance. Highly recommend!"
We responded:
"Thank you for the great review! If you ever have any questions or need assistance, we’re here to help!"
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Sandy McCann

May 15, 2025

5  out of  5
rating by Sandy McCann
"Always a pleasure to speak with the staff at Jan Phillips office. Thanks to Amanda for assisting me with quite a number of updates I had been trying to find time to make. She was SO very knowledgeable, pleasant, and helpful!"
We responded:
"Thank you for the wonderful review! We truly appreciate your business and are delighted that MJ could assist you."
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Jesse Baca

May 15, 2025

5  out of  5
rating by Jesse Baca
"Brandon was very informative and helpful. He made getting car insurance easy and fun. 10 out of 10 would recommend. Update 5/15/25 I have yet to have a negative interaction with anyone from this office. Amanda was super supportive of me in a very big way when I need it more than ever. Love these humans"
We responded:
"Thank you for the great review! Bradon works hard at his job and we are glad he was so helpful. We appreciate you doing business with us!"
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jesse cortez

May 3, 2025

5  out of  5
rating by jesse cortez
"Rigo helped me save a lot of money on car insurance . I'm also a realtor and I've sent him many clients whom they are very happy and satisfied all the time. I highly recommend using Rigo because he is very knowledgeable and will make everything possible for you to save big on car insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re happy to know you had a positive experience with us! We look forward to continuing to support your insurance needs."
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Todd Dugger

April 29, 2025

5  out of  5
rating by Todd Dugger
"Bernice has been far and above the best performing agent we have ever been associated with at State Farm! She has been following up religiously"
We responded:
"Thank you for your positive feedback! We appreciate your business and If there is anything else we can do for your insurance needs, just let us know!"
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Tryston Flannery

April 29, 2025

5  out of  5
rating by Tryston Flannery
"Mj Mondragon worked with me and slowed down and talked me through everything. She did a great job of explaining."
We responded:
"Thank you for reviewing our State Farm office! We’re glad to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carol Clark

April 23, 2025

5  out of  5
rating by Carol Clark
"The office staff are friendly and knowledgeable."
We responded:
"Thanks so much! Thank you for doing business with us--we appreciate you greatly!"
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jose albornoz

April 21, 2025

5  out of  5
rating by jose albornoz
"Recomiendo la Sta Mj Mondragon su atencion excelente. Muchas Gracias."
We responded:
"Thank you for your 5-star review! We are happy to be able to serve you!"
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Caleb Mashburn

April 15, 2025

5  out of  5
rating by Caleb Mashburn
"Clear communication. Great customer service. Rigo Morales was very helpful and got everything setup for me without any headaches."
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Meghann Swafford

March 25, 2025

5  out of  5
rating by Meghann Swafford
"My dad asked me to share this review after his recent interaction with Debbie Rozell: “In State Farm’s new policy updates, I had to make changes to conform to the state of Arkansas’ requirements. I’ve done business with Debbie and Jan since moving to Springdale in the early 90s. Debbie always gives me friendly and thorough service and is knowledgeable of any savings that I might be eligible for. Wanted to thank them both again for a job well done.”"
We responded:
"Thank you for the great review! We are glad we can be of service and appreciate your business!"
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Ryan Schatz

March 19, 2025

5  out of  5
rating by Ryan Schatz
"Jan was very helpful!!! She was a pleasure to work with and solved the problem in a timely manner."
We responded:
"Thank you for your review--we appreciate you!"
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Teslas Tangle

March 18, 2025

5  out of  5
rating by Teslas Tangle
"Janet's team is the best in the nation! Jan Taldo, Rigo, Berenice, i have worked with them over and over and they always know exactly how to help. Jan is endlessly connected and was an amazing person to work with through every twist and turn of my insurance fiascos! Do yourself a favor and pick this state farm office if you're in the area. HIGHLY recommended."
We responded:
"Thank you for review! We’re glad to know you had a positive experience with us; your satisfaction is of importance to us! We look forward to continuing to support your insurance needs."
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Eden Daniels

March 18, 2025

5  out of  5
rating by Eden Daniels
"Bernice really helped me get the best coverage at the lowest rate Very nice and professional"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessie Wilke

March 17, 2025

5  out of  5
rating by Jessie Wilke
"Sheila Hall was very professional and helpful while working through my homeowner's claim. She was diligent about following up and ensuring I was taken care of throughout the entire process."
We responded:
"Thank you, Jessie! We are glad you are satisfied with our service!"
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Jeffrey Caperton

March 11, 2025

4  out of  5
rating by Jeffrey Caperton
"Jan Taldo was very helpful in explaining all the various details of what was current and how it will be changing."
We responded:
" Thank you for your valuable feedback! We appreciate you choosing State Farm! "
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Katherine Handel

March 7, 2025

5  out of  5
rating by Katherine Handel
"MJ was polite, knowledgeable and helpful. Would work with again."
We responded:
"We thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Uni Delateja

March 6, 2025

5  out of  5
rating by Uni Delateja
"Jan Taldo has been my local Statefarm go-to-person for the past 25 years. Whatever my needs, be it questions, coverage updates or referrals , Jan is always a friendly phone call away."
We responded:
"We appreciate your review and glad to know you are happy with our office! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Misty Cagle

March 3, 2025

5  out of  5
rating by Misty Cagle
"Such a great place, everyone is so helpful and kind they make you feel comfortable and don't rush you highly recommend mj was very helpful!"
We responded:
"Thank you, Misty! We appreciate you as our customer! "