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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Machado

January 19, 2026

5  out of  5
rating by Valerie Machado
"The best part of State Farm is MJ. She is always helpful, she is always kind. Whenever I call the office she is who I am hoping I will talk to."
We responded:
"Thank you for the positive review! We appreciate the feedback and are here to assist you in the future!"
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Dafnne Silva

January 15, 2026

5  out of  5
rating by Dafnne Silva
"Mj Mondragon, Really recommended, good attention, super nice person, their communication is ideal 10/10"
We responded:
"Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We appreciate you!"
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David Jimenez

January 15, 2026

5  out of  5
rating by David Jimenez
"Mj Mondragón is the best, good on communication and help us a lot! she was nice and answered our questions, thank you so much!!"
We responded:
"Thank you for the wonderful 5-start review! We appreciate your support and are here to help with your insurance needs."
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Andrea Kennedy

January 14, 2026

5  out of  5
rating by Andrea Kennedy
"Sheila and MJ are wonderful to work with! They are very responsive and have been extremely helpful as I worked through some claims. I would highly recommend Jan Phillips!"
We responded:
"Thank you so much for the 5-stars! We appreciate your feedback and enjoy doing business with you!"
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Jim Breslin

January 14, 2026

5  out of  5
rating by Jim Breslin
"My concern was handled efficiently and quickly."
We responded:
"Thank you, Jim, for your feedback. It’s our pleasure to assist you with your insurance needs and we appreciate you being one of our long-time customers."
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Aaron Bewley

January 14, 2026

5  out of  5
rating by Aaron Bewley
"Shiela is a great asset to have at State Farm. She is always looking out for the clients to do all she can to help them get resolution to issues with claims and communication hurdles."
We responded:
"Thank you for the awesome feedback. We very much appreciate it and appreciate you doing business with us."
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Atthachanh Thirakoun

January 9, 2026

5  out of  5
rating by Atthachanh Thirakoun
"MJ was awesome! Great Knowledge and an amazing customer service! Totally Recommend!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Eliseo D

January 8, 2026

5  out of  5
rating by Eliseo D
"The best Agent MJ Mondragon, go see her very helpful!!!"
We responded:
" Thanks so much for taking the time to share your positive experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Budgie Harris

January 8, 2026

5  out of  5
rating by Budgie Harris
"I have been with Jan Taldo at state farm ins. for years now. If you are looking for sound insurance advice and direction, you may want to make this call. We are always looking for great service and price, they have both. I think it would not be a waste of time. Budgie Lee Harris"
We responded:
"Thank you, Budgie! We appreciate you being our customer!"
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Anthony Martinez

January 8, 2026

5  out of  5
rating by Anthony Martinez
"They called me to let me know rates are going down thanks to MJ!!! Saving so much money and they’re such an awesome team!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jan Phillips’s Team. "
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amy wandrey

December 30, 2025

5  out of  5
rating by amy wandrey
"Very pleasant and helpful!! Not to mention very quick to respond!!"
We responded:
"We really appreciate your feedback! We look forward to continuing to provide you with great service and appreciate you choosing to do business with us!"
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Kenny Lee

December 30, 2025

5  out of  5
rating by Kenny Lee
"MJ and I have interacted a number of times over my insurance needs. She is incredibly helpful and knowledgeable about State Farm products."
We responded:
"Thank you for the great review! We are glad that MJ has been able to assist you and appreciate the opportunity to continue working with you."
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Holly Childs

December 23, 2025

5  out of  5
rating by Holly Childs
"Jan Phillips State Farm has always come through for me."
We responded:
"Thank you for your feedback! If there is anything else we can do to help, please let us know!"
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Zepei Tang

December 11, 2025

5  out of  5
rating by Zepei Tang
"MJ is very helpful, we moved from another state and she helped us update our insurance policy in no time. Super efficient and friendly, highly recommend!"
We responded:
"Thank you for your review! We’re happy to know that MJ was able to assist you. Your satisfaction is important to us and we look forward to continuing to support your insurance needs."
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Lavette Nelson

December 9, 2025

5  out of  5
rating by Lavette Nelson
"Rigo was very helpful in making multiple changes to my policies. Very polite and patient, and answered all my questions with ease. Highly recommend for your insurance needs."
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! We appreciate you!"
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Barbara Arnold

December 5, 2025

5  out of  5
rating by Barbara Arnold
"Rigo has been very helpful, professional, and kind in working with me on my recent claim. He and Amanda are both outstanding employees for State Farm. He took the initiative to help get my issue resolved and is very good at explaining the steps in a claim and what to expect. Amanda has always been pleasant, professional, and patient with me in our dealings with claims. I think both of these people should be recognized for outstanding job performance!"
We responded:
"Thank you for the wonderful review! We are very happy to hear the Rigo and Amanda have been so helpful in assisting you. They both, along with the rest of our team, are valued assets in our office. We appreciate you taking the time to give us your feedback!"
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Tina Powell

December 4, 2025

5  out of  5
rating by Tina Powell
"MJ was so awesome! I interrupted her lunch, but she helped me anyway."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kimberly Gilbert

December 4, 2025

5  out of  5
rating by Kimberly Gilbert
"I have known State Farm since I was little! They have helped me so much! MJ is amazing! She helped my family and I so much! State Farm is our number 1 insurance company to have!"
We responded:
"Thank you for your great review! We look forward to continuing to provide you with great service! Let us know if we can help!"
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Jr1 Mrtg1

November 20, 2025

5  out of  5
rating by Jr1 Mrtg1
"Mj mandrágora es lamegor"
We responded:
"Thank you for your 5-star review! We are glad that MJ was able to assist you. We appreciate you!"
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Christopher Masner

November 12, 2025

5  out of  5
rating by Christopher Masner
"Jan is simply awesome. She is a kind and caring agent with an office staff that really cares about their clients. Thank you Jan, Shelia, and the rest of your team for the exemplary customer service. I truly appreciate you!"
We responded:
"Thank you so much for your kind words, Chris!. We are glad to hear that you had a great experience with our team. We do care about our customers and appreciate you taking the time to share."
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John Hassion

November 11, 2025

5  out of  5
rating by John Hassion
"TY Jan for great customer service."
We responded:
"We’re thankful for your feedback! We appreciate you and Lori, John! Thank you for choosing us for your insurance needs!"
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Sue Thielman

November 10, 2025

5  out of  5
rating by Sue Thielman
"Sheila Hall at State Farm was fabulous! She reached out via Chat and then when they said it would take 2 days to get a response, she reached out via a phone call to get me an answer to a payment question. She was friendly, knowledgeable and super to work with!"
We responded:
"We appreciate your review! We are so happy to know you had a great experience with Sheila and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Bradley Lunsford

November 7, 2025

5  out of  5
rating by Bradley Lunsford
"Jan Taldo is excellent!"
We responded:
"Thank you for the great review! We appreciate your business and if you have any questions or need assistance, we’re here to help!"
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Mike P

November 6, 2025

5  out of  5
rating by Mike P
"Sheila was very helpful with my claim for hail damage to our house. She was very responsive and assisted me through the process."
We responded:
"We appreciate your review! And we are glad that you had a great experience with our State Farm office. Let us know if we can be of further help...we are here to help!"
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Debby Holmes

November 3, 2025

5  out of  5
rating by Debby Holmes
"Great customer service from MJ! MJ is very knowledgeable, responsive and friendly. I trust her to handle all my insurance needs and issues."
We responded:
"We appreciate your ongoing support and trust in our services. We are happy to hear that you are satisfied with the level of service that MJ and our team provides. Thank you for choosing us!"