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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James B

June 4, 2026

5  out of  5
rating by James B
"Amanda is great! Always takes good care of us and is very polite and helpful!"
We responded:
"Thank you for the fantastic review! We are always here to help with your insurance needs."
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Jamie Lane

June 4, 2026

5  out of  5
rating by Jamie Lane
"MJ was very nice, and had a pleasant phone voice, she helped with my quote and then purchasing my auto insurance and helped me choose the right coverage and saved me money on full coverage, we were ready to roll before our phone conversation was done!! Within a few minutes!!"
We responded:
"We are grateful for your 5-star review, Jamie! Thanks for taking a moment to share your positive rating of State Farm Agent Jan Phillips’s Team here in Springdale . "
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Emily Macleod

June 3, 2026

5  out of  5
rating by Emily Macleod
"MJ is always super attentive to any changes we need on our service. She saw that we updated our address on our account and called within the hour to make sure we needed it adjusted on our service as well and got that resolved shortly after. She’s always very helpful and informative with all steps. Thank you MJ 🙌"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jan Phillips’s Team. "
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Carrie Bohl

June 3, 2026

5  out of  5
rating by Carrie Bohl
"She was very helpful and patient. She prioritized getting my task same day and was very quick. Very kind as well."
We responded:
"Wow, thank you for the 5-star review, Carrie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Alfonos Garcia

May 29, 2026

5  out of  5
rating by Alfonos Garcia
"Very helpful i highly recommend her. Yes"
We responded:
"Thank you for your kind review of our office! We appreciate it greatly!"
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Baggins Dragon

May 28, 2026

5  out of  5
rating by Baggins Dragon
"Very patient, very helpful. Had no problem sitting down for a while and figuring put our problems. MJ Mondragon"
We responded:
"Thank you so much for the 5-star rating! If you have any insurance questions or need further assistance, just give us a call at State Farm Agent Jan Phillips’s !"
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Anzuruni Alulu

May 22, 2026

5  out of  5
rating by Anzuruni Alulu
"Got my quote in less than 10 minutes at a very reasonable price. The service was great. Go see MJ she was amazing."
We responded:
"Thank you for your great review of MJ and our office. We appreciate it!"
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Raul Martinez

May 22, 2026

5  out of  5
rating by Raul Martinez
"If you are seeking insurance from State Farm for the first time or if you are a current State Farm client who has not received the level of customer service you expected, please visit MJ Mondragon at 3612 W. Sunset Ave. Springdale, AR 72762 . Her professionalism is outstanding; she goes above and beyond to answer all of your questions or concerns to help you with any situation you may be facing. You can be assured that she will not treat you just like another number, she will get back to your calls or messages the same day and will make sure you are left with no doubts. MJ has proven in my experience to be the BEST at customer service, and I know you will have it with her."
We responded:
"Thank you for your review! We are glad to hear that you had a positive experience with us. MJ does strive to provide excellent service and she does care about our customers. We appreciate your business and look forward to serving you in the future."
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T Calli

May 19, 2026

5  out of  5
rating by T Calli
"Jan Taldo is amazing! Always responds quickly, great to work with and can answer all your questions! I’ve been with Jan Phillips State Farm for years! Highly recommend!"
We responded:
"Thank you for your wonderful review of our office. We appreciate doing business with you!"
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Bob Berg

May 14, 2026

5  out of  5
rating by Bob Berg
"MJ was excellent at guiding us through the State Farm process and programs. We appreciate a local office with knowledgeable and professional personnel."
We responded:
"Thank you for the excellent review! We are happy that you had a good experience with our office and that MJ was able to assist you. We appreciate you doing business with us!"
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Peg Hart

May 7, 2026

5  out of  5
rating by Peg Hart
"MJ was very helpful as she efficiently took care of my questions and provided some paperwork that I needed. Very professional and polite."
We responded:
"Thank you for the great review! We are happy to know that MJ was able to assist you with your insurance needs. We appreciate you choosing our office!"
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Mandarin & Me

May 5, 2026

5  out of  5
rating by Mandarin & Me
"MJ explained every detail and went through great length of looking for my best option. Highly recommended"
We responded:
"Thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jan Phillips’s Team—we are always here to help!"
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Don Thompson

April 28, 2026

5  out of  5
rating by Don Thompson
"My request was promptly fulfilled."
We responded:
"Thank you for the fantastic review! We are always here to help with your insurance needs!"
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Madison Anglin

April 24, 2026

5  out of  5
rating by Madison Anglin
"Deborah Rozell was very helpful and super efficient when I needed to get my new cars insurance."
We responded:
"Thank you for the 5 star review! We are glad to know that Debbie provided you with great service and we look forward to serving you in the future!"
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Hayden Hughes

April 17, 2026

5  out of  5
rating by Hayden Hughes
"Reached out to get a quote and was initially helped by Bernice and finished things up with Amanda. Both super helpful and polite! Made things easy."
We responded:
"Thank you for the awesome review! We really appreciate your kind words that reflect the efforts of our team. We are always here to help!"
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Amanda Mohammed

April 16, 2026

5  out of  5
rating by Amanda Mohammed
"Amanda was really great with helping me out. I definitely recommend this place."
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to meeting our customers needs. We appreciate you!"
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Chuck Palazzo

April 7, 2026

5  out of  5
rating by Chuck Palazzo
"Outstanding customer service. Amanda was responsive, extremely knowledgeable and great follow-up."
We responded:
"Thank you for your kind review our office. We work hard to serve our customers! We appreciate you!"
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Sarah Benefiel

April 2, 2026

5  out of  5
rating by Sarah Benefiel
"Great service, good coverage! Jan Taldo was very helpful and pleasant."
We responded:
"Thanks for choosing us and leaving such a great review! We are glad to know we were able to assist you. Please let us know what we can do for you in the future."
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Emory Christian

April 1, 2026

5  out of  5
rating by Emory Christian
"Sheila was easy to work with on my recent claim. She was helpful and very knowledgeable about everything pertaining to my claim. She was a real pro."
We responded:
"Thank you for the great review! We are glad to know our office has been so helpful! We appreciate your business!"
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Yair Romero Sikorski

March 25, 2026

5  out of  5
rating by Yair Romero Sikorski
"They treated me with care and kindness i really appreciate Rigo. Thanks"
We responded:
"Thank you so much for you great review! We are glad we were able to help you!"
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Jungle Jungle

March 19, 2026

5  out of  5
rating by Jungle Jungle
"Jan has always taken care of me. I would recommend Jan with two thumbs up!"
We responded:
"Thank you so much for the 5-star rating! If you have any insurance questions or need assistance, just let us know!"
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Golden Dragon5266

March 19, 2026

5  out of  5
rating by Golden Dragon5266
"It was great and quick"
We responded:
"Thank you for your great review of our office! We appreciate it!"
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Luther “Neimo” Hanchor

March 19, 2026

5  out of  5
rating by Luther “Neimo” Hanchor
"Give up good work"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with our office. We appreciate you!"
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Samantha Wilson

March 7, 2026

5  out of  5
rating by Samantha Wilson
"Rigo was very personable and working with him made the transition to State Farm easy. His professionalism was appreciated and I’m very happy about the change."
We responded:
"Thank you for your kind review! We appreciate it and look forward to working with you!"
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Atthachanh Thirakoun

March 6, 2026

5  out of  5
rating by Atthachanh Thirakoun
"Sheila was awesome! Great Knowledge and an amazing customer service! Totally Recommend!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "