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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elaine Olson

Elaine Olson

March 3, 2026

5  out of  5
rating by Elaine Olson
"After being with State Farm for about 60 years, I tried a different insurance company and I was very unhappy with it so I have returned. Amanda. assisted me with everything. It’s good to know that I’ve got people I can reach out to that. I have built a relationship with. That means a lot to me. I would highly recommend Jan Phillips and her staff and of course, State Farm."
We responded:
"Thank you so much for the wonderful review! We really appreciate your kind words. We are so glad you are back with us and we look forward to working with you!"
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Dawn Meyer

March 2, 2026

5  out of  5
rating by Dawn Meyer
"answered all my questions did it al ,thank you, Lendeal"
We responded:
"Thank you for the awesome review! We have enjoyed doing business with you over the years and appreciate your friendship! Thank you for choosing us!"
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Alfonos Garcia

February 27, 2026

5  out of  5
rating by Alfonos Garcia
"Very helpful i highly recommend her. Yes"
We responded:
"Thank you for your kind review of our office! We appreciate it greatly!"
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Lacy Carver

February 27, 2026

5  out of  5
rating by Lacy Carver
"Rigo Bert and Berenice are the friendliest reps I have met. If you need insurance I highly recommend this location."
We responded:
"Thank you for your great review! We appreciate it!"
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Solar Sailer

February 25, 2026

5  out of  5
rating by Solar Sailer
"Berenice was so nice and helpful and even remembered me after a year since last talked. Everyone at this office has been great for past 5 years. No matter where I am in NWA I always go with this location in Springdale due to the warm and welcoming customer service they provide. Thank you!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support!"
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Bree Symonds

February 25, 2026

5  out of  5
rating by Bree Symonds
"Rigo is absolutely amazing & has great customer service & communication skills! 10/10 recommend!"
We responded:
"Thank you for the fantastic review! We are always here to help with your insurance needs!"
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Bingo Black

February 24, 2026

5  out of  5
rating by Bingo Black
"MJ at the agency in my area is terrific. She is knowledgeable, informative , and patient with questions and follow up inquiries regarding auto insurance."
We responded:
"Thank you for the fantastic review! We are always here to help with your insurance needs!"
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Jeff Rowden

February 24, 2026

5  out of  5
rating by Jeff Rowden
"Go in and visit with MJ Mondragon."
We responded:
"Thank you for your wonderful review! We appreciate your business!"
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Shawna Espinosa

February 19, 2026

5  out of  5
rating by Shawna Espinosa
"Was great and friendly and fast😊😊😊"
We responded:
"Thank you so much for the great review! We are glad you are happy with our service and glad that you choose to do business with us!"
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Davion Miller

February 19, 2026

5  out of  5
rating by Davion Miller
"Good experience funny and knowledgeable"
We responded:
"Thanks for the great review! We appreciate you taking the time to leave this great feedback and we look forward to doing business with you!"
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Jodi Kellar

February 19, 2026

5  out of  5
rating by Jodi Kellar
"Berenice was really great she explained everything and really helped us. She helped us convert all our policies together she was amazing"
We responded:
"Thank you so much for the 5-star review! We very much appreciate your feedback!"
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Bill Mock

February 18, 2026

5  out of  5
rating by Bill Mock
"Rigo Morales was very informative and helpful. A+++ customer service. I highly recommend him for all your insurance needs"
We responded:
"Thank you for your wonderful review! We appreciate your business and are always here to help!"
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Remy LEFILS

February 13, 2026

5  out of  5
rating by Remy LEFILS
"Rigo me ayudo,el es un buena persona"
We responded:
"acias por la reseña fantástica! Aquí estamos siempre para ayudarle con sus necesidades de seguro."
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Patricia Simmons

February 12, 2026

5  out of  5
rating by Patricia Simmons
"She was most patient and helpful"
We responded:
"Thank you for taking the time to leave such a great review! We strive to provide excellent service and are grateful for your positive feedback. "
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Antolina Gutierrez

February 5, 2026

5  out of  5
rating by Antolina Gutierrez
"Me gusta como me atiende Berenice. Explica muy bien"
We responded:
"Thanks so much for your review!"
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Mayra Carbajal

February 4, 2026

5  out of  5
rating by Mayra Carbajal
"MJ was super helpful and friendly. She explained everything perfectly and my husband and I left confident with our policy. Would definitely recommend!"
We responded:
"Thank you for the 5-star rating! If you have further insurance questions or need assistance, please give us a call!"
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Melissa Hathorn

February 4, 2026

5  out of  5
rating by Melissa Hathorn
"Helpful, patient, took care of everything!! Super funny,great sense of humor!!!"
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Rod Harris

February 2, 2026

5  out of  5
rating by Rod Harris
"Shelia was great helping me resolve a claim."
We responded:
"Thank you for your kind review. We very much appreciate your feedback!"
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Aaron

February 2, 2026

5  out of  5
rating by Aaron
"Jan was great. She took care of everything in a polite and timely manner. First class"
We responded:
"Thank you for the 5-star review! We are happy you had a great experience with Jan Taldo and our office. We appreciate you!"
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Ginger Martin

February 2, 2026

5  out of  5
rating by Ginger Martin
"I have been with State Farm since 1980, and with Jan Phillips since 2000. They have always been good to me. We haven’t had to use their services much but thank the Lord above we have them in our corner when we have had need. Sheila Hall has been recently working with me on the latest claims and I appreciate her helpfulness."
We responded:
"Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we at State Farm are here to help!"
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Bewley Investments LLC

January 23, 2026

5  out of  5
rating by Bewley Investments LLC
"Jan Taldo is wonderful to work with! She helped me convert all of my policies from another provider to State Farm. The process was seamless and the cost savings were well worth the time involved."
We responded:
"Thank you for taking the time to leave us a 5 star review! We are glad to hear you had such a positive experience with our office and we appreciate your feedback!"
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Valerie Machado

January 19, 2026

5  out of  5
rating by Valerie Machado
"The best part of State Farm is MJ. She is always helpful, she is always kind. Whenever I call the office she is who I am hoping I will talk to."
We responded:
"Thank you for the positive review! We appreciate the feedback and are here to assist you in the future!"
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Dafnne Silva

January 15, 2026

5  out of  5
rating by Dafnne Silva
"Mj Mondragon, Really recommended, good attention, super nice person, their communication is ideal 10/10"
We responded:
"Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We appreciate you!"
Profile photo of David Jimenez

David Jimenez

January 15, 2026

5  out of  5
rating by David Jimenez
"Mj Mondragón is the best, good on communication and help us a lot! she was nice and answered our questions, thank you so much!!"
We responded:
"Thank you for the wonderful 5-start review! We appreciate your support and are here to help with your insurance needs."
Profile photo of Andrea Kennedy

Andrea Kennedy

January 14, 2026

5  out of  5
rating by Andrea Kennedy
"Sheila and MJ are wonderful to work with! They are very responsive and have been extremely helpful as I worked through some claims. I would highly recommend Jan Phillips!"
We responded:
"Thank you so much for the 5-stars! We appreciate your feedback and enjoy doing business with you!"