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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Border

August 1, 2025

5  out of  5
rating by Ben Border
"Keigan was a great help. I needed to add a new car to my plan and couldn’t find the time to get to their office. Through a couple emails and a quick phone call, he got everything taken care of for me."
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Janice Shackelford

July 31, 2025

5  out of  5
rating by Janice Shackelford
"Kirstyn at the front desk was very helpful. Answered all my questions and was very customer friendly."
We responded:
"We appreciate your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Aubrey Engel

July 30, 2025

5  out of  5
rating by Aubrey Engel
"Such a great experience! I spoke with Rigo Morales, and he was incredibly helpful in setting me up with auto and renters insurance. He was kind, patient, and took the time to explain everything clearly. As someone getting insurance for the first time, I really appreciated how easy and stress-free he made the process."
We responded:
"Thank you so much for sharing your positive experience! I'm glad to hear that Rigo provided such excellent support and made the process of getting auto and renters insurance easy for you. If you have any more questions or need assistance in the future, feel free to reach out!"
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Juan Carlos Araujo

July 30, 2025

5  out of  5
rating by Juan Carlos Araujo
"Gracias por su amabilidad y atención muy buen trabajo lo recomiendo"
We responded:
"Thank you for you feedback! We look forward to continuing to provide you with great service and appreciate you being our customer!"
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Alberto Vazquez

July 30, 2025

5  out of  5
rating by Alberto Vazquez
"Me atendió MJ MONDRAGÓN y todo fué muy claro y entendible , estoy muy contento y complacido , es una excelente agente!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy you are doing business with our office!"
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Brandon Zacarias

July 30, 2025

5  out of  5
rating by Brandon Zacarias
"I love working with Amanda Boaz at State Farm. She is wonderful to work with and will help you get what you need done in a timely manner! If she can’t do it she WILL find someone who will. I have converted my in laws to Jan Phillips and will convert anyone I can simply for the staff that works there."
We responded:
"Thank you so much for your wonderful review! We're so glad to hear that Amanda has provided you with such excellent service and support. We truly appreciate you recommending Jan Phillips and team and we look forward to continuing to assist you and anyone you refer in the future!"
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Kimberly Girdner

July 29, 2025

5  out of  5
rating by Kimberly Girdner
"MJ is extremely nice and and has been very helpful to my family over the years! Any time there are questions or concerns she's very clear in explaining the details for better understanding. We highly recommend MJ and appreciate all she does! :)"
We responded:
"Thank you for your kind review! We are glad to hear that MJ has been a helpful resource. We appreciate you doing business with our office."
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Lori Hassion

July 25, 2025

5  out of  5
rating by Lori Hassion
"Super patient and knowledgeable!"
We responded:
"Thank you, Lori! We appreciate you and John and your continued support. We look forward to continuing to do business together!"
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Cathy Blake

July 16, 2025

5  out of  5
rating by Cathy Blake
"Sheila was awesome in the process of my mom’s roof claim, always returned calls and double checked to make sure it was taken care of❤️. We really appreciate all her help🌻"
We responded:
"Thank you for your 5-star review! We are glad to know that Sheila was able to assist you. We appreciate your business!"
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Jim Breslin

July 15, 2025

5  out of  5
rating by Jim Breslin
"My concern was handled efficiently and quickly."
We responded:
"Thank you, Jim, for your feedback. It’s our pleasure to assist you with your insurance needs and we appreciate you being one of our long-time customers."
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Sandra Brady

July 15, 2025

5  out of  5
rating by Sandra Brady
"Thank you Sheila for all you did to help get the claim done on my hail damage on May 18, 2025. Great job!"
We responded:
"We appreciate your feedback! It’s our pleasure to assist you with your insurance needs and to have you as our customer!"
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George McManus

July 11, 2025

5  out of  5
rating by George McManus
"First of I was very surprised that I saved thousands of dollars switching my auto and home insurance to State Farm. This agency was top notch and quickly responded to my request for a quote and to my questions. M.J. Was awesome and she took time and made me feel like my families needs were important. Thank you M.J."
We responded:
"Thank you for reviewing our State Farm office! We’re so glad to know you are happy with MJ and our agency; your satisfaction is important to us! We look forward to continuing to support your insurance needs."
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joel Zammit

July 10, 2025

5  out of  5
rating by joel Zammit
"Rigo is the best. He always patient, explains well, and seems genuinely happy. I am very happy with the service I've received."
We responded:
"Thank you for your review! We are glad that Rigo could assist you and we do appreciate your business!"
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Susan Foshee

July 9, 2025

5  out of  5
rating by Susan Foshee
"Very helpful, anticipated my questions and helped solve the issue quickly."
We responded:
"Thank you for taking the time to give us a review! We’re glad to know you’re satisfied with the service at our State Farm office."
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John Stocks

July 8, 2025

5  out of  5
rating by John Stocks
"MJ was very helpful and super courteous! A definitely delightful experience for me! Plus++! Even when I needed additional needed assistance, she was an ACE+!! I appreciate that she communicates every time I have reached out online/emailed. To me she is a blessing to your office staff!!!"
We responded:
"Thanks so much! We are so glad you are happy with our agency! We appreciate you!"
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Magda Camacho

July 8, 2025

5  out of  5
rating by Magda Camacho
"M j es una persona muy amable y muy servicial en cualquier cosa siempre te ayuda nunca dese que no contesta todas las preguntas que uno tiene ase muy bien su trabajo Yo personalmente se las recomiendo es muy trabajadora ese excelente su trabajo"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for choosing our office!"
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eli Latham

July 8, 2025

5  out of  5
rating by eli Latham
"MJ is great at her job."
We responded:
"Thank you for your positive feedback! We appreciate you and look forward to doing business with you in the future!"
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Antonio Camacho

July 8, 2025

5  out of  5
rating by Antonio Camacho
"Mj Mondragón siempre nos ayuda con una excelente actitud es nuestra ajente favorita 😊😊👍🏻👍🏻"
We responded:
"Thank you for the great review! We are very glad that you are satified with our service! "
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awsome Hernandez

June 30, 2025

5  out of  5
rating by awsome Hernandez
"MJ is a blessed woman who answered all of my questions and concerns I definitely recommend State Farm!"
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Vicki Hilliard

June 27, 2025

5  out of  5
rating by Vicki Hilliard
"Sheila has been great in assisting me with my claim from this last storm. I don’t know what I would do without her. I’ve been with Jan for a long time and Sheila and MJ are the best! You can’t go wrong with this agency. Thanks Jan!!!!!"
We responded:
"Thank you, Vicki! Very glad Sheila and MJ have been so helpful. We love having you as our customer and appreciate your loyalty throughout the years!"
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Barbara Graves

June 25, 2025

5  out of  5
rating by Barbara Graves
"Rigo took my call to move my insurance from MS to AR. He was very knowledgeable about both Auto and Rental insurance. He was clear and precise in answering my questions. We will be referring our friends to him for their insurance needs. Thank you. Barbara Graves"
We responded:
"We’re thankful for your feedback! We look forward to doing business with you and thank you for choosing our office. If there is anything else we can do to help, please let us know!"
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Neiwad Bonju

June 20, 2025

5  out of  5
rating by Neiwad Bonju
"very helpful & was so sweet :)"
We responded:
"Thank you for your great review!"
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Katherine Bellocchio

June 13, 2025

5  out of  5
rating by Katherine Bellocchio
"We have had great experiences with MJ. She is always kind, patient, and extremely knowledgeable. She always answers our questions and answers them correctly. State Farm is lucky to have her. I know I am lucky to have her as my contact at Jan Phillips State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Debbie Parten

June 12, 2025

5  out of  5
rating by Debbie Parten
"We have had 3 recent claims for hail damage through State Farm. All 3 claims are processing and being handled very efficiently. Communications with the claims adjusters and agents have been top notch. Our agent, Jan, has answered all questions regarding the claims. Our house and vehicles have been insured with State Farm for many years. Highly recommend!"
We responded:
"Thank you for the great review! We appreciate your feedback and are happy we've been able to assist you. Your satisfaction is our top priority! We also appreciate your loyalty and doing business with our office!"
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Shelly Mason

June 6, 2025

5  out of  5
rating by Shelly Mason
"MJ is incredibly helpful! She helped my bad day get 100% better! She went out of her way to change my rental car situation where there was not a vehicle to a different location within a matter of minutes!"
We responded:
"Thank you for reviewing our State Farm office! We’re so glad to know you had a positive experience with us! We look forward to continuing to assist with your insurance needs."